Ever hired the best of an average bunch — and regretted it?

This is more common than we'd like to think.

Any combination of these things can easily lead to making the wrong hire.

• pressure to hire quickly

• a referral gone wrong

• competition for talent

• losing your preferred candidate to another offer

• restrictions with salary budget

• lack of suitable candidates

• a recruitment process which could've been more effective (in hindsight).

This isn't only about people not passing probation.

A Jobvite survey reported by Forbes suggests 30 per cent of new employees quit within the first 90 days

Another study published in 2023 showed nearly one in three workers leave their new job within 12 months.

The cost of hiring the wrong person is high — estimates suggest replacing a bad hire could cost you 15 per cent to 21 per cent of the employee's salary. Then there's the reduced productivity, impact on morale, training costs and reputational damage.

I’m on a mission to help NFP leaders get better recruitment results and hire the right, game-changing talent.

When done well, recruitment becomes more than filling a vacant job.

Good recruitment is a reflection of culture, purpose and opportunity — for your organisation and the person who joins you.

Heart Talent is often called upon to help when things haven't gone well with recruitment — but we can also help you optimise your approach from the very start. This begins with understanding:

How effective is your recruitment?

When I’m working with hiring teams on their talent attraction strategy, these are some of the questions we explore:

• Are your recruitment campaigns attracting the right people?

• Are you getting enquiries and applications from people who are genuinely interested in your organisation, not just people who need a job?

• Where are you sourcing suitable candidates?

• Are you authentically communicating your employer brand and value proposition?

• Can you start conversations with quality, matched talent soon after you launch your recruitment campaign?

No organisation will ever have a perfect hiring record or zero per cent turnover.

If better recruitment results are on your agenda, I'd love to share what I've learned over 20 years running recruitment projects, campaigns and searches with a 98 per cent success rate.

My track record isn’t perfect but I’ve refined what works and I’m excited to share it with NFP leaders and people teams through my recruitment coaching and advisory work.